Nexo Login — Quick Guide

What is Nexo & why the login matters

Nexo is a cryptocurrency financial platform offering lending, borrowing, and interest-earning accounts. Your Nexo login is the gateway to manage assets, perform trades, view balances, and use lending products. Because financial access is sensitive, login processes include multiple security controls and recovery options.

How to sign in — step by step

1. Open the Nexo website or mobile app and click Log in.
2. Enter the email address you used to register and your password.
3. If you enabled Two-Factor Authentication (2FA), provide the 6-digit code from your authenticator app or SMS (if applicable).
4. Complete any additional verification (e.g., biometric prompt on mobile) and you’ll be taken to your dashboard.

Tip: Use a password manager to store a strong, unique password for your Nexo account.

Creating a new account

• Choose a secure email and create a strong password.
• Complete identity verification (KYC) if you plan to deposit, borrow, or withdraw fiat — this usually requires an ID and a selfie.
• Enable 2FA right away to add an extra layer of protection.

Troubleshooting common login problems

“Forgot password”

Use the Forgot password link on the login page. Enter your registered email to receive a reset link and follow the instructions to set a new password.

2FA not working

• Ensure device time is accurate (auth apps depend on correct time).
• If using SMS and not receiving codes, check mobile signal or carrier blocks.
• If you lost your authenticator device, use recovery codes saved during setup or follow Nexo’s account recovery flow.

Login blocked or “too many attempts”

Wait for the cooldown period or contact Nexo support for help — do not repeatedly attempt different passwords as this can extend lockouts.

Account recovery & support

If you can’t access your account and recovery codes aren’t available, prepare to verify ownership: provide your registered email, identification documents, recent transaction details, or answers to security questions if requested. Always contact official support channels to avoid phishing scams.

Security best practices

• Enable 2FA via an authenticator app (recommended over SMS).
• Use a unique, high-entropy password stored in a password manager.
• Beware of phishing — never follow links from unsolicited emails; go directly to the Nexo site or official app.
• Keep your device OS and apps updated; use biometrics where available for convenience and safety.

Quick FAQs

Q: What if my email is compromised?
A: Change passwords on all linked accounts, enable 2FA, and contact Nexo support immediately.

Q: How long does password reset take?
A: Typically minutes if you control the email; contact support if you do not receive the reset email.